Project Reference
Analysis of Automation Potential
Customer:
A leading Network Operator in Germany requested an analysis of automation potentials in operations
Industry:
Telecommunications
Topic:
Management Consulting, Automation Strategy
Issued for:
CGI
Issue date:
03.02.2020
Issued by:
Senior Manager
Verification proof:
https://www.trustedreferences.de/referenz/ZPO1/99/
Description
For a leading telecommunications operator in Germany an automation strategy was elaborated. The aim of the project was to find automation potentials in the area of Network Operations. With the help of semi-structured, systemic interviews, observations and explorative data analysis, potentials were discovered and subsequently subjected to an economic evaluation. Focus heat-maps showed how much potential could be generated per department / area. Possible solution scenarios were generated.
Top Competences (maximum 6 mentions, out of 15 competences)
Communication & ReportingRequirements ManagementExpertise in MethodsQuality of ResultsCustomer Testimonial
"We are very happy with the fulfilment of the given tasks and the concrete outcome of the project. CGI convinced us with an agile but structured approach to our challenge. In the interviews the CGI colleagues demonstrated their know-how regarding our work environment and were able to create a constructive atmosphere. The analysis of the results and the outlined solutions were transparent and CGI proofed their competence in intelligent automation."
